Simple and transparent pricing for every app

A monthly active user is any user of your application that engages with Descope’s platform by signing up or signing in over a 1-month time period. There are no extra charges for multiple sign-ins or increased activity per user.

For B2B apps, a tenant is your customer (sometimes referred to as an account). A tenant can have one or more users. For example, if your B2B app has three customers, namely Customer1 (with 10 users), Customer2 (with 3 users), and Customer3 (with 50 users), then you have three tenants.

A tenant is active if two or more users are associated with the tenant and at least one user logs in within a month. Descope only charges for active tenants.

An SSO tenant is any tenant that uses SAML / OIDC SSO to access your B2B application. Descope charges for every configured SSO tenant.

An SSO app is a third-party app used by your organization (e.g. a support portal like Zendesk, a CRM like Salesforce) that uses Descope SAML / OIDC authentication. Descope charges for every configured SSO app.

You must move to the Pro tier if your app hits any of the limits–more than 7500 MAUs, 10 tenants, or 3 SSO tenants. 

Don't worry, your service won’t be immediately interrupted if you don’t move to Pro. If you exceed the MAU or tenants limit while on the Free Forever tier, you will receive a warning email informing you of the same with a grace period to upgrade to the Pro tier. Once the grace period has passed, your app may then lose access to Descope.

Here are a couple of examples:

• If your app has 5 tenants and 8000 MAUs, you will need to move to the Pro tier because your app has over 7500 MAUs.

• If your app has 60 tenants and 500 MAUs, you will need to move to the Pro tier because your app has over 10 tenants.

If you go over the allocated amount of MAUs, tenants, or SSO tenants in your paid plan, you will be charged your base plan price plus any overage starting from the first unit over the allocated amount.

Example:

You are a Descope Pro customer, which includes 7,500 MAUs. During a month, you have 8,000 MAUs, so you exceed your plan by 500 MAUs.

You will be charged an overage fee for each additional 500 MAUs at the specified overage rate per your plan. If your overage MAU cost is $.05, then you will be charged an additional $25 on top of your base plan price.

Special pricing for education, non profit organizations, charities, as well as volume discounts are available. Speak with us about a plan that works for you.

If you exceed 100 SMS and voice call deliveries per month while using Descope connectors, end users will not be able to sign up or sign in using text messages or voice calls.

To avoid this, you can use your own connectors (e.g. Twilio, Amazon SNS, Telesign) or purchase SMS packages to continue using Descope's connectors.

We will send you notification emails when your Project is approaching the monthly limit and when your Project has exceeded the limit. For more questions, please reach out to support@descope[.]com.